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Contact Us
We would like to hear from you and we're here—24 hours a day, 7 days a week. Tell us how we can help you.

For General Questions

  • Send us an email using the form below
  • Chat online with a Customer Care Representative
  • Call us at 713-207-7777 or 866-222-7100
  • Send general correspondence to Reliant Energy, P.O. Box 3765, Houston, TX 77253-3765
 

For Payments

  • Find payment locations near you
  • Send via regular mail to Reliant Energy, P.O. Box 650475, Dallas, TX 75265-0475
  • Send via overnight mail to Reliant Energy Retail Services, Dept. 650475, 1501 North Plano Rd., Richardson, TX 75081

For Transfer of Service to a New Address

For Outage Information

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